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“ELECTRONIC
FUNDS TRANSFER”
Piscataqua
Savings Bank
15
Pleasant Street
Portsmouth,
NH 03801-4550
This
disclosure contains information about terms, fees, and interest
rates for some of the accounts we offer.
ELECTRONIC
FUNDS TRANSFER AGREEMENT AND DISCLOSURES
This
Agreement and Disclosure is made in compliance with federal law
regulating electronic funds transfer (EFT) services.
Electronic funds transfers are electronically initiated
transfers of money involving a deposit account at the Financial
Institution. The
following disclosures set both your and our rights and
responsibilities concerning the electronic funds transfers.
In this Agreement, the words “you” and “your” mean
those who sign as applicants or any authorized user(s).
The words “we”, “us” and “our” mean the
Financial Institution.
Piscataqua Savings ATM
Brief
Description: You may use this card to process transactions at
any ATM terminal displaying the NYCE or CIRRUS symbols.
Types
of Transfers: You may use the automated teller machine (ATM)
card and personal identification number (PIN) issued to you to
initiate transactions at ATMs of ours, ATMs within the networks
identified on your card and such other facilities as we may
designate from time to time.
At present you may use your card to (some of these services
may not be available at all ATMs):
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Deposit
funds to your checking account
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Withdraw
cash from your checking account.
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Deposit
funds to your savings account.
-
Withdraw
cash from your savings account
-
Transfer
funds between your checking and savings accounts.
-
Obtain
balance information on your deposit accounts.
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Make
loan payments from your deposit accounts.
Limitations
on Frequency and Amount:
You
may withdraw up to a maximum of $300.00 (if there are sufficient
funds in your account) per day.
Fees
and Charges for ATM Transactions:
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There
is no charge for ATM withdrawals at machines owned by us.
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There
is a $1.00 charge for each ATM withdrawal at machines we do
not own.
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A fee may be imposed by an ATM operator if you
initiate a
transaction from an ATM that is not operated by Piscataqua
Savings Bank.
Telephone
and Preauthorized Transfers
Types
of Preauthorized Transfers:
You may arrange for us to complete the following
preauthorized transfers to your deposit accounts:
Fees
and Charges:
We do not
charge for direct deposits to any type of account.
There is a $5.00 per transfer fee for telephone transfers.
POINT OF SALE
Types
of Transactions: You may use the card and PIN issued you to pay
for purchases from merchants who have agreed to accept the card at
point of sale (POS) terminals within the networks identified on
your card and such other terminals as the Bank may designate from
time to time.
Limitations on
Frequency and Amount:
Fees and Charges:
VISA Debit Card
Brief
Description: You may use this card to pay for purchases at
merchants who have agreed to accept VISA card transactions.
These transactions usually require a signature and amounts
will be deducted from your checking account.
Types
of Transactions: You may use the card and PIN issued you to
pay for purchases from merchants who have agreed to accept the
card at point of sale (POS) terminals within the networks
identified on your card and such other terminals as the Bank may
designate from time to time. Point of Sale (POS)
transactions will be deducted from your Primary Account. Point of
sale (POS) transactions involving a refund will be credited to your
Primary Account. Your Primary Account number and information
may be obtained from the POS Request Form.
Limitations on Frequency and Amount:
You may purchase
up to a maximum of $2,500.00 worth of goods and services per day,
exclusive of ATM withdrawals.
You are limited to 15 VISA Debit Transactions per day.
Fees
and Charges:
We
do not charge for any POS transactions.
Home Teller
Brief
Description: You may access your account by telephone 24 hours
a day at 1-800-765-0952.
You will need a personal identification number, your
account numbers and a touch-tone telephone.
Types of
Audio Response Services:
You may access your deposit accounts by using a separate
personal identification number (PIN) assigned to you and your
account number in our audio response system.
At the present time you may use the system to:
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Transfer
funds between your deposit accounts.
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Give
you tax information on interest earned or paid on your
accounts.
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Obtain
balance information on your deposit accounts.
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Verify
the last date and amount of your payroll deposit.
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Determine
if a particular check has cleared your account.
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Make
loan payments from your deposit account.
Limitations
on Frequency and Amount:
Fees
and Charges for Audio Response Transactions:
The following limitations may be applicable to your accounts,
except as provided by law:
Liability
for Unauthorized VISA Point of Sale Debit Card Transactions:
Tell us AT ONCE if you believe your VISA point of sale debit card
has been lost or stolen or of any unauthorized transactions.
Your liability for unauthorized use of your debit card with
the VISA logo when it is used as a VISA point of sale debit card
will not exceed (A) Zero dollars ($0.00) liability if you report
the loss or thief of the card within two (2) business days of
discovery that your point of sale debit card was lost or stolen,
or (B) Fifty dollars ($50.00) liability if you report the loss or
theft of your point of sale debit card after after two (2)
business days of discovery that your point of sale debit card was
lost or stolen. For other assertions of unauthorized Visa
point of sale debit card transactions, there is a maximum of Fifty
dollars ($50.00) liability if you provide proper notification of unauthorized
Visa point of sale debit card transactions.
We may require you to provide a written statement regarding
claims of unauthorized VISA point of sale debit card transactions.
These
provisions limiting your liability do not apply to VISA commercial
cards or VISA PLUS ATM transactions; and apply only to cards
issued in the United Sates.
With respect to unauthorized transactions, these limits may
be exceeded to the extent allowed under applicable law (see
Liability for Unauthorized Transfers above) only if we determine
that you were grossly negligent or fraudulent in the handling of
your account or point of sale debit card.
The same consumer liability limits shall apply to Interlink
Transactions.
To notify us of lost or stolen cards, or of unauthorized
transactions, call or write to us at the address or phone number
below during regular
banking hours.
After hours call 1-800-554-8969.
This will help prevent unauthorized access to your account
and minimize any inconvenience.
VISA
is a registered trademark of VISA International
In
addition to the limitations set forth above, the following
limitations may be applicable to your accounts:
Liability for
Unauthorized Transfers: Tell us AT ONCE if you believe your card,
ATM PIN, POS card or PIN, or Audio Response PIN has been lost or
stolen.
Telephoning is the best way of keeping your possible losses
down.
You could lose all the money in your accounts (plus your
maximum overdraft line of credit).
If you tell us within two (2) business days, you can lose
no more than $50.00 if someone used your card or code without your
permission.
If you do NOT tell us within two (2) business days after
you learn of the loss or theft of your card or code, and we can
prove that we could have stopped someone from using your card or
code without your permission if you had told us, you could lose as
much as $500.00.
Also, if your statement shows transfers that you did not
make, tell us at once.
If you do not tell us within sixty (60) days after the
statement was mailed to you, you may not get back any money lost
after the sixty (60) days if we can prove that we could have
stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay)
kept you from telling us, we will extend the time periods.
If you believe that your card or code has been lost or
stolen or that someone has transferred or may transfer money from
your account without your permission, call or write to us at the
telephone number or address set forth below.
Business
Days: For purposes of these electronic funds transfer
disclosures, our business days are Monday through Friday.
Holidays are not included.
Documentation:
Periodic
Statement: You will get a monthly account statement from us,
unless there are no transactions in a particular month.
In any case you will get a statement quarterly.
You will get a quarterly statement from us on your savings
account if this is the only account you maintain and the only
possible electronic transfer to or from the account is a
preauthorized deposit. If
you have a passbook account, you may bring your passbook to us and
we will record any direct deposits that we made to your account
since the last time you brought in your passbook.
Terminal Receipt:
You can get a receipt at the time you make any transfer to or from
your account using one of our ATMs or purchase at a POS terminal.
Direct Deposits:
If you have arranged to have direct deposits made to your account
at least once every sixty (60) days from the same person or
company, you can call us at (603) 436-5250 to find out whether or
not the deposit has been made.
Our Liability for Failure to Make Transfers: If we do not
complete a transfer to or from your account on time or in the
correct amount according to our agreement with you, we will be
liable for your losses or damages.
However, there are some exceptions.
We will NOT be liable for instance:
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If,
through no fault of ours, you do not have enough money in your
account to make the transfer.
-
If
the money in your account is subject to legal process or other
claim restricting such transfer.
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If
the transfer would go over the credit limit on your overdraft
line.
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If
the ATM where you are making the transfer does not have enough
cash.
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If
the terminal or system was not working properly and you knew
about the breakdown when you started the transfer.
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If
circumstances beyond our control (such as fire or flood)
prevent the transaction, despite reasonable precautions that
we have taken.
In
Case of Errors or Questions About Your Electronic Transfers:
Telephone us at 1-800-286-5254, or write us at 15 Pleasant Street,
Portsmouth, NH 03801-4550 as soon as you can, if you think your
statement or receipt is wrong or if you need more information
about a transfer listed on the statement or receipt.
We must hear from you no later than sixty (60) days after
we sent the FIRST statement on which the problem or error
appeared.
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Tell
us your name and account number (if any).
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Describe
the error or the transfer you are unsure about, and explain as
clearly as you can why you believe it is an error or why you
need more information.
-
Tell us the dollar amount of the suspected error.
If
you tell us orally, we may require that you send us your complaint
or question in writing within ten (10) business days.
We will determine
whether an error occurred within ten (10) business days after we
hear from you and will correct any error promptly. If we need more time, however, we may take up to forty five
(45) days to investigate your complaint or question. If we decide to do this, we will credit your account within
ten (10) business days for the amount you think is in error, so
that you will have the use of the money during the time it takes
us to complete our investigation.
If we ask you to put your complaint or question in writing
and we do not receive it within ten (10) business days, we may not
credit your account.
We will tell you the results within three (3) business days after
completing our investigation.
If we decide that there was no error, we will send you a
written explanation. You may ask for copies of the documents that we used in our
investigation. If a
notice of error involves an electronic fund transfer that occurred
within thirty (30) days after the first deposit to the account was
made, the applicable time periods for action shall be twenty (20)
business days in place of ten (10) business days.
If a notice of error involves an electronic fund transfer
that was initiated in a foreign country, occurred within thirty
(30) days after the first deposit to the account was made, or is a
point of sale debit card transaction, the applicable time period
for action shall be ninety (90) calendar days in place of forty
five (45) calendar days. If
a notice of error involves unauthorized use of your point of sale
debit card with the VISA logo when it is used as a VISA point of
sale debit card, we will provide provisional credit within five
(5) business days after you notify us instead of within ten (10)
or twenty (20) business days.
We may withhold providing this accelerated provisional
credit, to the extent allowed under applicable law, if the
circumstances or account history warrants the delay.
Confidentiality: We
will disclose information to third parties about your account or
the transfers you make:
-
To
complete transfers as necessary
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To
verify the existence and condition of your account upon the
request of a third party, such as a credit bureau or merchant;
or
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To
comply with government agency or court orders; or
-
If
you give us your written permission.
Personal
Identification Number (PIN): The ATM PIN, POS PIN, e-bank
Password, or Audio Response PIN issued to you is for your security
purposes. The numbers
are confidential and should not be disclosed to third parties or
recorded on the card. You
are responsible for safekeeping your PIN(s).
You agree not to disclose or otherwise make your ATM PIN,
POS PIN, e-bank Password, or Audio Response PIN available to
anyone not authorized to sign on your accounts.
Notices: All
notices from us will be effective when we have mailed them or
delivered them to your last known address on our records.
Notices from you will be effective when received by us at
the telephone number or the address specified in this Agreement.
We reserve the right to change the terms and conditions
upon which this service is offered.
We will mail notice to you at least twenty one (21) days
before the effective date of any change, as required by law use of
this service is subject to existing regulations governing your
account and any future changes to those regulations.
Enforcement: In
the event either party brings a legal action to enforce this
Agreement or collect amounts owing as a result of any Account
transaction the prevailing party shall be entitled to reasonable
attorney’s fees and costs, including fees on any appeal, subject
to any limits under applicable law.
Termination of ATM, POS, Audio Response, and e-bank Services: You agree that we may terminate this Agreement and your use
of the ATM Card, POS, Audio Response, or e-bank services if:
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You
or any authorized user of your ATM PIN, POS card or PIN, Audio
Response PIN, or e-bank Password breach this or any other
agreement with us;
-
We
have reason to believe that there has been an unauthorized use
of your ATM PIN, POS card, or PIN, Audio Response PIN, or
e-bank Password
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We
notify you or any other party to your account that we have
cancelled or will cancel this Agreement.
You or any other party to your account can terminate
this Agreement by notifying us in writing.
Termination
of service will be effective the first business day following
receipt of your written notice.
Termination of this Agreement will not affect the rights
and responsibilities of the parties under this Agreement for
transactions initiated before termination.
Preauthorized Electronic Fund Transfers:
Stop Payment Rights: If you have told us in advance to make
regular electronic fund transfers out of your account(s), you can
stop any of these payments. Here’s
how: Call us or write to us at the telephone number or address set
forth above, in time for us to receive your request three (3)
business days or more before the payment is scheduled to be made.
If you call, we may also require you to put your request in
writing and get it to us within fourteen (14) days after you call.
We will charge you $12.00 for each stop payment order you
give.
Notice of Varying Amounts: If these regular payments may
vary in amount, the person you are going to pay will tell you, ten
(10) days before each payment, when it will be made and how much
it will be. You may
choose instead to get this notice only when the payment would
differ by more than a certain amount from the previous payment, or
when the amount would fall outside certain limits that you set.
Liability for Failure to Stop Payment of Preauthorized
Transfers: If you order us to stop one of these payments three
(3) business days or more before the transfer is scheduled, and we
do not do so, we will be liable for your losses or damages.
Other Provisions: There may be a delay between the time a
deposit is made and when it will be available for withdrawal.
You should review our Funds Availability Policy to
determine the availability of the funds deposited at ATMs.
We reserve the right to refuse any transaction which would
draw upon insufficient funds, exceed a credit limit, lower an
account below a required balance, or otherwise require us to
increase our required reserve on the account.
Member
FDIC
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