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Piscataqua Savings Bank has
always put a premium on
customer service. While we
have grown in size and
sophistication over the years,
we've never lost sight of our hometown values and
friendly style of doing business.
Our officers and tellers strive to maintain a tradition
established many years ago - a tradition of caring
about each individual customer. A Bank brochure
from the 1920's pledges "... our constant endeavor
to serve you to the best of our ability." That
commitment has sometimes been expressed in
unusual ways, as illustrated by the following story:
There was a sweet, elderly lady who came to the
Bank once a year with a yard and a half of pink
ribbon to tie up her money. She was convinced that
her money was kept, just for her, in a separate bundle
in the vault. And she wanted it tied with fresh ribbon
every year. No one ever told her otherwise, and she
never asked to see it. Service at Piscataqua Savings
Bank has always meant treating customers' needs and
concerns with sensitivity and respect.
Today's sophisticated customers still value personal attention and recognition. They appreciate being greeted with a warm
smile - by friendly and familiar staff who remember their names. In all of the Bank's renovations and physical changes to accommodate growth, there has never been a door added to the President's office. We are determined that everyone,
including the President, be immediately accessible. |
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